FREQUENTLY ASKED QUESTIONS
Tapp Airsoft is pleased to offer attentive customer service to meet your needs. Just below you can find some FAQs. If you can not find what you are looking for, please contact us by filling out the contact form below.
Can you make a custom adapter?
You can see all the adapters we offer on our website. If an adapter is not listed you can submit a request. Please be aware it can take several weeks before we have a finished product.
When will my order ship?
Generally, adapters take 1-2 days to print and assemble, 1-2 days to clear QC, and 1-2 days to be finalized and shipped out. If you order a PRO adapter and/or Cerakote this can add 3-5 business days for each.
Can I purchase just the adapter without the gas mag?
Unfortunately no, we don’t sell just the adapter as our adapters are fully-built, plug-and-play, 1-piece designs, there is no gas mag.
Where is my email confirmation?
Check your spam inbox for an email from sales@tappairsoft.com. If you don’t see it contact us and we will find your order.
My item broke, how do I get it fixed?
Submit an RMA on our website. Please make sure to read about our warranty and Troubleshooting guide.
Do you ship internationally?
Yes, we ship all over the world. Please make sure to read our International Sales & Repairs policy.