Contact & FAQ
Need a Hand?
Frequently Asked Questions
Tapp Airsoft is pleased to offer attentive customer service to meet your needs. Below you'll find some FAQs — if you can't find what you're looking for, please contact us using the form below.
Can You Make a Custom Adapter?
You can see all the adapters we offer on our website. If an adapter isn't listed, you can submit a request. Please be aware it can take several weeks before we have a finished product.
When Will My Order Ship?
Generally, adapters take 1–2 days to print and assemble, 1–2 days to clear QC, and 1–2 days to be finalized and shipped. PRO adapters and/or Cerakote can add 3–5 business days for each.
Can I Buy Just the Adapter Without the Gas Mag?
Unfortunately no — we don't sell just the adapter. Our adapters are fully-built, plug-and-play, 1-piece designs, so there is no gas mag.
Where Is My Email Confirmation?
Check your spam inbox for an email from sales@tappairsoft.com. If you don't see it, contact us and we'll find your order.
My Item Broke — How Do I Get It Fixed?
Submit an RMA on our website. Please make sure to read about our warranty and troubleshooting guide.
Do You Ship Internationally?
Yes, we ship all over the world. Please make sure to read our International Sales & Repairs policy.
